Sogolytics

A commodity tool,
priced like one.

SoGoSurvey competed on being cheaper in a category that had stopped paying attention. The work repositioned it as Sogolytics, an enterprise experience management platform going directly at Qualtrics and Medallia. New name, new identity, new voice, new site, and a coordinated launch across every channel at once.

RoleCreative direction, in house
SectorB2B SaaS, experience management
ScopeName through multi-channel launch
Years2023 – 2025

Cheap is a
position too

SoGoSurvey had a real product and a name that told buyers exactly where to file it. Survey tool. Budget tier. Not for us. Enterprise buyers were not rejecting the software, they were rejecting the category the name put it in, which meant no amount of feature marketing was going to move the deal size.

The rebrand was not a coat of paint. It was an argument that the company had outgrown the word "survey" and needed to be understood as an experience management platform. That argument had to survive a name change, a sub-brand architecture, a full visual system, a new site, and a sales team who had to walk into renewals and explain it.

Positioning is only worth something if it moves a number. This one moved several.
10XRevenue growth
40%Pipeline lift
55%Inbound leads
35%Click-through
50%Faster turnaround
01

Before and
after

2023vs2025

The clearest way to explain what a rebrand buys is to put the two systems next to each other and stop talking.

On the left, a company that looked like every other survey tool: stock illustration, a palette borrowed from the category, and templates that changed shape every month. On the right, a system with a point of view, a proprietary illustration style, and enough structure that a marketing team could produce a year of work without it drifting.

Before
After
SoGoSurvey, the original wordmark
SoGoSurvey, the original wordmark
Sogolytics, the mark that replaced it
Sogolytics, the mark that replaced it
The system as it stood
The system as it stood
The system as it shipped
The system as it shipped
Social template
Social template
Social template
Social template
Social template
Social template
Social template
Social template
The homepage as it was
The homepage as it was
The homepage as it shipped
The homepage as it shipped
02

Identity and
architecture

WordmarkSub-brandsIllustrationGuidelinesRollout

The mark had to carry a platform rather than a product, which meant a family underneath it. SogoCore, SogoCX, SogoConnect, and SogoEX each got a lockup that reads as its own thing while staying unmistakably part of the same company.

Documented twice over. A Brand Style Guide for anyone making something, and a Brand Marketing Playbook for anyone deciding what to make. Plus a proprietary illustration system, because stock was the single loudest signal that the old brand was a budget brand.

Then the part that actually decides whether a rebrand survives contact with a company: we wrote the go-to-market channel strategy, trained the department on it, and enforced it. Guidelines nobody is taught are decoration. This engagement ran the training sessions, held the line in review, and kept the system intact across every team that touched it.

Brand Style GuidePreview 3 pages

Brand Style Guide

29 pages2024
Brand Marketing PlaybookPreview 3 pages

Brand Marketing Playbook

Internal2024
03

Web

HomepagePricingLanding pagesVerticalsComparison

The site was rebuilt page by page off a shared component library rather than as a set of one-off designs. The homepage carried the new positioning, the pricing page had to make four tiers legible without a sales call, and the battlecard page had to sell against Qualtrics by name without reading as defensive.

Landing pages were then cut per vertical and per competitor from the same kit, which is how a two-person team kept up with a demand-gen calendar.

Eight pages from the set. The three pricing panels are one page, switched by a toggle at the top. Hover any panel to travel down the layout.
Four of ten mega menu states, each documented for build.
04

The design
system

75 blocksType scaleComponentsStates

The site is not a set of pages, it is a kit. Seventy-five documented blocks, every one of them specified down to the type step and the interaction state, so the in-house team could assemble a new page without a designer in the loop and without the brand drifting a millimeter.

This is the part that decides whether a rebrand survives. A beautiful homepage that nobody can extend is a homepage that gets replaced in eighteen months. A documented system is one the company keeps building on after the engagement ends.

Twenty of the seventy-five blocks in the library.
05

One hero,
five faces

LocalizationRegionsOne layoutFive castings

Sogolytics sells in a lot of places, and a homepage that opens with a face is making a claim about who the product is for. So the hero shipped in five castings and the site served the one that matched the region a visitor was in.

The product panel, the type, the spacing, and the call to action are identical in all five. Only the person changes. Localization that costs one image swap rather than one page rebuild is the whole argument for a component library.

06

Twenty-one sizes,
one argument

DisplayResponsiveThree product lines

Every campaign shipped in twenty-one display sizes plus responsive units, across three product lines, at three resolutions. That is roughly two hundred files per campaign, and the only way to survive it is a system rather than a series of decisions.

What holds it together is a fixed hierarchy that degrades in a known order, so the 320 × 50 is recognizably the same advertisement as the 1200 × 1200 rather than a different one that happens to share a color.

900 × 1600 responsive
900 × 1600 responsive
1200 × 1200
1200 × 1200
300 × 1050
300 × 1050
300 × 600
300 × 600
160 × 600
160 × 600
970 × 250
970 × 250
970 × 250 · CX
970 × 250 · CX
970 × 250 · EX
970 × 250 · EX
One argument, twenty-one shapesShown at true relative scale against each other. The headline compresses, the product screenshot drops out below a threshold, and the highlighter carries the brand at the sizes where nothing else fits.
07

The UGH to AHH
campaign

ConceptPrintPaid socialLinkedInNamed accounts

Two syllables that do the whole job. Ugh is what a member feels when the experience breaks. Ahh is what they feel when it does not. Everything else in the campaign, the color, the emoji, the call to action, hangs off that one-word swing.

It launched as a full-page print piece for credit unions and became the campaign grammar for the year, rebuilt for every vertical and every product line without ever restating the idea. Same eight words, six palettes, four audiences.

08

Performance
creative

Paid socialNativeNamed accountsSix campaignsAlways on

The always-on layer underneath the campaigns. Six concept families running at once, each cut for customer experience and employee experience, each cut again by vertical, and several cut a third time for a single named account.

The mascot dog, the burnout baboon, the disco pair, the bodybuilder, the dumbbell, and the man trapped in an inflexible tool. Different jokes, one system: same type stack, same highlighter, same button, so a prospect who sees four of these in a week sees one company four times instead of four companies once.

09

Sales enablement
and events

White papersHandoutsTake-away cardsDie-cut folderBooth

The part of a rebrand nobody photographs and every sales team actually uses. White papers and handouts cut by vertical, finance, fitness, HR, hospitality, so a rep walks into a credit union conference holding something written for credit unions.

Plus the physical layer: a die-cut presentation folder, event handouts, take-away cards, and a trade show backdrop that had to work as a photograph long before it worked as a wall.

Take-away card, frontTake-away card, back
The card and the documentNot everyone at a booth wants to carry a twelve-page white paper back to the hotel. So every major document also shipped as a business-card-sized take-away carrying the same headline and a code back to the full file. The card is the handshake, the PDF is the conversation.
More Gym MembersPreview 3 pages

More Gym Members

HandoutFitness2024
Eight more from the library. Click any cover to page through the first three pages.
Navigating the Green WavePreview 3 pages

Navigating the Green Wave

White paperSustainability2024
Data-Driven Insights for Credit UnionsPreview 3 pages

Data-Driven Insights for Credit Unions

Event handoutFinanceGAC
Drive Phenomenal Growth in BankingPreview 3 pages

Drive Phenomenal Growth in Banking

HandoutCustomer experience2023
Amplify Diverse VoicesPreview 3 pages

Amplify Diverse Voices

ConferenceSHRMHR
Generate High-Quality LeadsPreview 3 pages

Generate High-Quality Leads

White paperDemand gen2024
Retention and LoyaltyPreview 3 pages

Retention and Loyalty

White paperCustomer experience2024
Reputation ManagementPreview 3 pages

Reputation Management

White paperOnline reputation2024
Morale and ProductivityPreview 3 pages

Morale and Productivity

White paperEmployee experience2024
10

Video

SquareVertical16:9Paid social

Short-form paid social cut for square, vertical, and 16:9 from the same edit, in the same typographic system as everything else, so a scroll past a Sogolytics ad feels like the same company whether it moves or not.

Cut by vertical again, finance, fitness, employee experience, plus a run built around a single named account.

Named account · who is helping your employees, 16:9 Named account · who is helping your employees, 16:9
Fitness · everything, square Fitness · everything, square
Finance · but, square Finance · but, square
Performance, retention, morale · square Performance, retention, morale · square
All-in-one platform · square All-in-one platform · square
Act on customer feedback · square Act on customer feedback · square
SogoCX product cut · square SogoCX product cut · square
Performance, retention, morale · vertical Performance, retention, morale · vertical
All-in-one platform · vertical All-in-one platform · vertical
Act on customer feedback · vertical Act on customer feedback · vertical
Act on real-time feedback · vertical Act on real-time feedback · vertical
11

Social and
email

PostStoryIn-feedNewsletter

An organic program running three crops off one layout, feed post, story, and in-feed square, so a blog going live turns into a week of social without a designer opening a file.

Underneath it, two years of a monthly newsletter in paid and unpaid versions off a single template, segmented by vertical and by lifecycle stage. Both are built as modular blocks on purpose. A program that needs a designer for every send is a program that quietly stops going out.

Four sends from roughly two years of monthly email. Hover any panel to travel down the layout.

The number is the point.

Plenty of studios can show you a nicer logo. Very few can point at a creative decision and trace a line from it to a tenfold change in revenue, because most never stay long enough to find out whether the work did anything.

This one ran from the name through the guidelines, the site, the ads, the sales floor, the trade show wall, and two years of monthly email, with one team holding the whole thing and training the rest of the company to keep it. That continuity is why it worked, and it is the argument for hiring one studio instead of three.

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